PAL presents Flight Reels: Heartwarming stories in the skies

Flag carrier Philippine Airlines announces the launch of its new “Flight Reels" video series, which celebrates acts of kindness and compassion at 30,000 feet.

PAL Flight Reels highlights heartfelt and memorable passenger experiences. Based on real-life events, viewers can expect to witness touching stories and the warm, caring service that has defined the airline's service philosophy.

The core message of PAL Flight Reels is the carrier's unwavering commitment to provide service excellence embodying the Heart of the Filipino. The PAL brand of service extends beyond safety and comfort. PAL goes the extra mile to ensure that every passenger feels genuinely embraced by the warmth and hospitality that define the Filipino culture.

PAL Flight Reels also shines light on heroes in the sky – passengers and crew members who have demonstrated exceptional kindness, courage, and compassion when traveling and flying with the flag carrier.

For PAL Flight Reels’ pilot episode, viewers will be taken on the journey of a mother who unexpectedly gave birth in flight. The episode not only highlights the extraordinary circumstances of this mid-air birth but also underscores the above and beyond service of PAL's dedicated crew members. The cabin crew ensured that the mother's delivery took place with the utmost care and safety, demonstrating their unwavering focus and commitment to the passengers’ well-being.

"As the country's flag carrier, we are not just transporting people; we are connecting hearts by spreading the genuine care and compassion of Filipino hospitality. PAL Flight Reels reflects our brand of service, and it is an ode to the heartwarming moments our passengers experience with us,” shares Capt. Stanley Ng, PAL President & Chief Operating Officer.

Join this unique journey as PAL elevates acts of kindness and compassion to new heights. Watch the first episode of PAL Flight Reels via PAL’s official Facebook page and YouTube Channel at https://www.facebook.com/PhilippineAirlines and https://www.youtube.com/@PhilippineAirlinesTV.

airasia Digital announces next MOVE, unveiling new era of travel innovation

 In a strategic move to emphasise its commitment towards travel, the digital arm of Capital A, airasia Digital announces its transformation into MOVE Digital (MOVE). This rebranding marks an exciting chapter in its next phase of growth through both its businesses, airasia Superapp and BigPay.

Capital A CEO and MOVE Executive Chairman Tony Fernandes (center) together with new airasia Move CEO Nadia Omer (left) and BigPay CEO Subin Rada Krishnan (right) during the big announcement in Kuala Lumpur, Malaysia.

MOVE’s travel platform business, airasia Superapp will also undergo a brand refresh and change its name to ‘airasia move’ in the near future as part of the ongoing transformation.

The visionary co-founder of AirAsia and CEO of Capital A, Tony Fernandes will assume the role of Executive Chairman of MOVE. He will play a pivotal role in driving the close collaboration between both airasia Superapp (now airasia move) and BigPay to unlock the true potential and synergy of these digital businesses.

“The name MOVE signifies us better as the digital arm of Capital A, and reiterates our commitment to move people, ideas and innovation forward within the travel space. Imagine seamless access to travel and financial services on one single platform, with integrated financial features such as balance display, top-up and payments from BigPay and further strengthening the value proposition of airasia move as the travel app of choice. My role as the Executive Chairman of MOVE will be to enhance synergy between both businesses. With this change, the market can expect an enriching user experience aside from more integration of BigPay features within the airasia Superapp (now airasia move) very soon” said Tony Fernandes, Executive Chairman of MOVE.

In this new era of travel innovation for MOVE, we are happy to welcome Nadia Omer into the organisation as the new Chief Executive Officer of airasia move effective 26 October. Her key priority will be to further drive airasia move’s vision as a low-cost travel platform with high conversion, while closely collaborating with BigPay, led by Zubin Rada Krishnan. Mohamad Hafidz, who is currently the acting CEO will continue leading the business in the interim and I would like to thank him for his contributions throughout the past few months.” 

The airasia Superapp, or what will be called airasia move soon, has swiftly become a one-stop travel platform offering value and convenience through seamless end-to-end booking experiences within the past two years, while BigPay has established itself as an innovative fintech provider enabling Southeast Asians to improve their lives through better financial management.

Both of Capital A’s digital businesses have been making significant strides, with airasia Superapp (now airasia move) reaching its highest recorded MAU (monthly active users) of 15 million at the end of the second quarter, while BigPay saw its carded users grow by 16% YoY for the same period.

MOVE Digital Sdn Bhd (formerly known as airasia Digital Sdn Bhd) is the digital arm of Capital A Berhad, and encompasses two transformative businesses: airasia Superapp (now airasia move) and BigPay. MOVE is dedicated to revolutionising the travel and financial services sectors by offering innovative, user-centric solutions at the best value.