Showing posts with label PAL. Show all posts
Showing posts with label PAL. Show all posts

Saturday, September 23, 2023

PAL presents Flight Reels: Heartwarming stories in the skies

Flag carrier Philippine Airlines announces the launch of its new “Flight Reels" video series, which celebrates acts of kindness and compassion at 30,000 feet.

PAL Flight Reels highlights heartfelt and memorable passenger experiences. Based on real-life events, viewers can expect to witness touching stories and the warm, caring service that has defined the airline's service philosophy.

The core message of PAL Flight Reels is the carrier's unwavering commitment to provide service excellence embodying the Heart of the Filipino. The PAL brand of service extends beyond safety and comfort. PAL goes the extra mile to ensure that every passenger feels genuinely embraced by the warmth and hospitality that define the Filipino culture.

PAL Flight Reels also shines light on heroes in the sky – passengers and crew members who have demonstrated exceptional kindness, courage, and compassion when traveling and flying with the flag carrier.

For PAL Flight Reels’ pilot episode, viewers will be taken on the journey of a mother who unexpectedly gave birth in flight. The episode not only highlights the extraordinary circumstances of this mid-air birth but also underscores the above and beyond service of PAL's dedicated crew members. The cabin crew ensured that the mother's delivery took place with the utmost care and safety, demonstrating their unwavering focus and commitment to the passengers’ well-being.

"As the country's flag carrier, we are not just transporting people; we are connecting hearts by spreading the genuine care and compassion of Filipino hospitality. PAL Flight Reels reflects our brand of service, and it is an ode to the heartwarming moments our passengers experience with us,” shares Capt. Stanley Ng, PAL President & Chief Operating Officer.

Join this unique journey as PAL elevates acts of kindness and compassion to new heights. Watch the first episode of PAL Flight Reels via PAL’s official Facebook page and YouTube Channel at https://www.facebook.com/PhilippineAirlines and https://www.youtube.com/@PhilippineAirlinesTV.

Tuesday, June 14, 2022

Travel Advisory: Higher Free Baggage Allowance (20kg) on domestic turboprop flights starting June 15


Good news for our passengers:

Effective from June 15, 2022, all PAL domestic flights utilizing the De Havilland Dash-8 turboprop aircraft (except flights to and from Basco, Batanes) will offer up to 20kg Free Baggage Allowance (FBA) – a 100% increase from the previous maximum FBA of 10kg that has been in effect for several years.

The increased baggage allowance will allow more flexibility and convenience for domestic travelers, as well as result in a uniform standard for PAL domestic flights whether operated with jet or turboprop aircraft.

Passengers holding old and new tickets issued for travel on or after June 15 will be allowed to check-in up to 20kg on applicable booking classes (Economy Value and Economy Flex).

The new FBA will apply to PAL’s turboprop flights from our Manila, Cebu, Davao and General Santos hubs, including flights to Butuan, Cotabato, Catarman, Calbayog, Dumaguete, Antique, Siargao, Legazpi, Caticlan (Boracay), Busuanga (Coron), Iloilo, Tagbilaran (Panglao), Bacolod, Cagayan de Oro, Clark, Davao, Puerto Princesa, Tacloban and Zamboanga.

However, we will retain the current maximum FBA of 10kg for flights to and from Basco (BSO), because of unique route operational conditions that limit the baggage capacity on these flights.

To book and fly, check out www.philippineairlines.com, call our hotline at (02) 8855 8888 or reach out to your travel agents.

Monday, November 15, 2021

The PAL Hiraya Travel Pass: An Industry First

 Here is how Philippine Airlines’ Hiraya Flight Pass can make your dream travel and family vacations possible.


When was the last time you flew to your favorite local island destination?

With travel restrictions gradually easing up, domestic tourism is steadily making a comeback.

Philippine Airlines has launched a new smart tool to give passengers the best deals for their travels - the PAL Hiraya Flight Pass, the first and only Customizable and Shareable flight travel pass in the domestic travel industry.

As vaccination ramps up and as safety protocols are strengthened, domestic travel is expected to lead the way in reviving Philippine tourism.

The Inter-Agency Task Force has recently allowed point-to-point interzonal travel from the National Capital Region to areas under General Community Quarantine (GCQ) and/or Modified GCQ for individuals below 18 years of age; fully vaccinated individuals over 65 years of age; fully vaccinated individuals with health risks; and fully vaccinated pregnant women. Additionally, individuals ages 18 to 65, regardless of vaccination status, continue to be allowed to travel.
Destinations like Boracay, Siargao, Bohol, and Palawan are just some of the island destinations that are welcoming domestic travelers who are longing to revisit or experience for the first time their majestic beaches, unique culture, gastronomic offerings and more. Just bear in mind to check the latest travel requirements and safety protocols that must be followed for fun and safe travels.

As you plan for your upcoming trips, Philippine Airlines offers a new smart tool to get the best deals for your travels -- the PAL Hiraya Flight Pass, the first and only Customizable and Shareable flight travel pass in the domestic travel industry.

Through Hiraya Flight Pass, you can conveniently pre-purchase flights with open travel dates within one year to the Widest Local Destinations for one or multiple passengers.Passengers can create a personalized flight pass that best suits their needs and wants. You can customize the pass according to your desired number of flights, destinations, travel period, cabin class, travel date restrictions, fare type, booking class availability, and passengers who can book and fly. The price of the Flight Pass depends on the pass features selected by the passengers.
Through Hiraya Flight Pass, passengers can conveniently pre-purchase flights with open travel dates within one year to the Widest Local Destinations for one or multiple passengers.

Aside from the convenience and flexibility of booking flights, Hiraya Flight Pass allows you to get Bigger Savings up to 50% savings on flight costs. Passengers may pre-purchase flights for multiple destinations at a pre-set low price. Since low fares are locked in, you need not worry about fare increases. The more flights bought, the more affordable it gets.

Additionally, the Hiraya Flight Pass can be shared with family members, friends or work colleagues. At the time of purchase, there is no need to specifically input the names of your companions. You can add the names of people you want to share the pass with at a later time.

As you make plans to revisit your dream destination with your friends and family, experience the ease, convenience and flexibility the new Hiraya Flight Pass provides.

Before you fly, please make sure to check out the travel requirements of your chosen destination.
The Hiraya Flight Pass allows passengers to create a personalized flight pass that best suits their needs and wants. They can customize it based on their desired number of flights, destinations, travel period, cabin class, travel date restrictions, fare type, and booking class availability.

Visit https://hirayaflightpass.philippineairlines.com for more information about Hiraya Flight Pass.

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